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  • Feature Overview

    All the features you need, and many conveniences you won't want to live without

  • Productivity

    Up to twice the collections with the same level of effort

  • Security

    Best in class security, data redundancy, and encryption

  • Compliance

    Maximize performance and maintain high standards

  • Management

    Effective tools to keep managers on top of their game

  • Reporting

    Business intelligence for the most disciminating enterprise

  • Scalability

    Leader in stability and size

Reporting

Key information you need to make decisions - instantly

Business doesn't wait.  Information must be current, accurate, actionable - and fast.  That's why eCollections is built to provide the most information possible through eCollections Information Studio.

Information Studio is a fully web based reporting suite that allows a 360 degree view of business from anywhere - PC, web enabled cell phone, or PDA.  eCollections ships standard with about 90 standard reports, dashboards, and scorecards.  Not only are these reports you will actually use most of them can be customized on the fly with no IT help required.

Different roles want to see information formatted differently and report fields may or may not be relevant to different users.  Information Studio allows each user to make the report their own, even give it a friendly name, and remembers how the user likes to see it.  In most other debt collection software packages each report would require IT to customize it, add security, and save it on the system.  Those 90 standard reports quickly turn into 900 and users get lost looking for the information they need.  Worse yet, one small system change, upgrade, or security patch and half of those 900 brittle reports break and stop working.  With Information Studio that report stays ONE report even though 100 users could be seeing it 400 different ways! 

Build custom dashboards by clicking what is important to you.  How would you like to know what collections were yesterday, how many calls were made, the number of right party contacts, and the resulting payment plans - in seconds at a glance without looking at a bunch of long reports?  Drag around metrics and KPI's to arrange them any way you like.  Bring in data from other systems or even outside information like financial news, stock quotes, weather, search engines, and any web link.  Information Studio is your window to the world inside your four walls and across the globe.

Each dashboard provides trends for the segments and KPIs that are relevant to each stakeholder and literally paints a picture of what is happening without requiring people to dig for the data they need.  Users won't dig.  By making the data easy to find and easy to understand then each stakeholder is more likely to use the data to drive change and improve the business.

 

More than a set of reports, eCollections provides Business Intelligence