Friendly Interface
Some software developers think that in order for software to be powerful it must be complex. Programs that do a lot are just complicated, right? Not here. Our debt collection software is built to be extremely powerful and yet still be the most user friendly system on the market. In planning and building every new release, almost 60 of them so far, the eCollections team worked with real users day after day and listened intently when they said, "that's good, but it would be awesome if it could do . . ." So we did it. We still listen today. The award winning eCollections interface is considered many experts one of the the best in the collection business. eCollections stays ahead of the competition by giving users:
- 78% less screen flipping. All pertinent information the collector needs is right on the front screen without flipping or having multiple windows open. Increases phone time and right party contacts.
- Configuration and more configuration. All menus, shortcut keys, fields, and data views may be modified and customized to display the information that is important to a company.
- User fields and screens. Create new fields, tables, or even new screens to display information in a way that makes sense.
- Automate repetitive processes. Define "hot keys" to automate and execute multi-step processes with the push of a button
- Unlimited FREE training, help screens, and videos. Industry experts estimate that companies spend in excess of $7,500 on training for their debt collection software. eCollections offers unlimited free training to make sure that users are comfortable and highly productive from the second of Go Live. If our debt collection software was complex, cumbersome, or convoluted we could never offer that. Refresher courses are always available along with searchable help screens and training videos.
"Agents spend time collecting money instead of fighting
with the software. That's why I love eCollections!"