IAT and Sentinel partner to provide complete hosted solution
Press Release
June 2, 2009
Salt Lake City, UT —IAT and Sentinel Development Solutions—Dallas, TX—announced today a partnership to supply a complete hosted solution for small agencies who can’t afford to buy collection software and dialing technology outright.
IAT, a dialing technology provider, and Sentinel, a collection software provider, cater to the collection industry with both site-premised and hosted solutions. Their partnership was designed keeping in mind even the smallest agency.
Ray Fowler, IAT National Sales Manager, says, “In this tight economy, quality technology is crucial to collecting success, but even in good times small agencies might struggle to afford site-premised systems. Our hosted solution, CT Impact, makes it possible to enjoy all the benefits of predictive dialing and IVR messaging integrated with collection software, without hardware and software costs. And the technology quickly pays for itself.”
The eCollections software manages the recovery process from delinquency through collection, with predictive analytics and workflow automation. Customers can set up any number of custom action strategies for accounts. These strategies include using CT Impact to place calls and deliver messages to debtors. Using the technologies together reduces the human effort and expense required to effectively work the accounts. The partnership is also evenly matched on the level of outstanding customer support.
Dave Rudd, IAT President and CEO, adds, “We’re excited to partner with another company that believes so much in customer support. If there’s a problem, we want to fix it right away, so time and money are not lost. We want all our customers to not only have the technology to succeed, but the know-how to maximize its use.”